Data Security

People ask, "How safe is my data?"

This is really several very important questions in one:

At M-Book, we take all of these questions seriously, and we guard your data like it is our own.

Is my data safe from loss and disaster?

We use cutting-edge database clustering technology in the form of MariaDB with Galera Cluster.

This makes sure there are always many copies of your data, securely stored.

In the event of disaster - say, if one of our servers stopped working - our cluster will continue to operate, and you will not lose any data. You won't even know that a problem has occurred.

This also allows us to upgrade or replace our servers without ever taking M-Book offline, giving you incredible up-time.

Is my data safe from hackers?

We use cutting edge SSL encryption, so that your data cannot be viewed or compromised on the way to our servers.

Our servers are firewalled and configured according to all security best-practices.

We use special technology to block and firewall suspected hackers trying to brute-force-guess passwords, and instrusion detection which blocks hacking-attempts on any of our software.

Is M-Book always up, on and working?

We employ many technologies to keep M-Book up 24/7.

Our clustering and security technology has been touched on above.

We also do extensive monitoring with Prometheus and Graphana to give us real-time stats on every aspect of our servers and software.

In addition to this, we use custom monitoring of individual HTTPS requests, which tells us of the performance of every single part of M-Book, and alerts us if things are running more slowly than they should. Monitoring goes right down to the database level, giving us timing statistics for individual algorithms. This allows us to keep M-Book running incredibly fast under load.

If there is a problem with M-Book and you see an error, our Engineers will already have been notified of all the details of the problem and how and why it occurred, and they will start fixing it instantly.

Fair, Flat-Rate Pricing, with no hidden costs

M-Book is Clinic Management Software, offered at a flat rate, with no hidden costs, no extra costs and no upselling.

We do not charge by Practitioner.

We do not charge by User.

We do not charge by Location.

We only charge you a flat rate per month.

To help your new Clinic grow, we offer a "Basic" product which limits you to 50 Bookings per month. If you reach this limit, you can buy "Bolt-Ons" to add more Bookings.

Our "Basic" product is designed for small Clinics and freelance Practitioners to help you keep your costs low while you grow your customer-base.

If you are an established Clinic, choose our "Professional" product, and you will have access to all features with no limits.

M-Book keeps your data safe and your Clinic running

At M-Book, we take your data seriously. We use the latest Clustering Technology and Security Best Practices to make sure that your data is safe from disaster.

Try before you Buy with a free, 7 day demo

To get a taste for what M-Book is all about, please try our free, no-obligation Demo.

No one will contact you about your Demo, and all of your Demo registation data will be deleted from our systems after a few days.

Products

Contact Us

Send us a message. We will get back to you as quickly as possible via email.

Alternatively, you can email our Brighton-based Support Team directly at:
support@m-booksystems.co.uk